Instagram Says Message is Being Sending But It Doesn't Go

Writer Andronova 8 Minimum Reading

For those who experience the message sending problem on Instagram, the message is generally not sent but remains on the "sending" message. This means that there is either an account restriction or a regional problem. However, this problem occurs from time to time for different reasons.

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On Instagram, thanks to the unsent messages feature, users can delete the messages they have sent from both sides. However, this feature can sometimes experience issues and some users may experience these issues. If you want to fix unsent messages issues on Instagram, you can follow the steps below:

  • First, check your account with a different browser, mobile device and computer.
  • Check the date and free space of the device used.
  • See if others are having problems too. (See current posts)
  • Check if you have received any restrictions on your account.
  • If a suspicious situation is detected, you will be restricted from making full use of your account for a period of time. The ban is imposed for a certain period of time or a full day. During this period, the best step should be to not use the account at all.
sending instagram message 1
Instagram message sending problem

Instagram Message Sending Problems

Instagram Direct Messaging (DM) problems are problems that can be quite common among users and can occur in different types based on different reasons. Here are the types of these problems and their possible causes:

  1. Unable to Send Message (Failed to Send Error):
    • Reasons:This issue can usually occur due to internet connection issues, app updates, or account issues.
    • Answers:
      • Check your internet connection and try to switch to a stronger connection.
      • Update or uninstall and reinstall the Instagram app.
      • Make sure your account is not suspended or has limited access.
  2. Not Receiving Incoming Messages:
    • Reasons:This issue may be due to app updates, account limitations, or account security.
    • Answers:
      • Keep the Instagram app updated.
      • Make sure your account has not been suspended for any reason.
      • Check if your incoming messages are in your inbox or requests section.
  3. Delay in Loading Messages:
    • Reasons:Slow internet connection, server problems or an overloaded account may be causing this problem.
    • Answers:
      • Try to speed up your internet connection or use a stronger connection.
      • If there are Instagram server problems, wait for a while and try again later.
  4. Infinite Loop or “Try Again Later” Error:
    • Reasons:This issue usually occurs due to application error or server problems.
    • Answers:
      • Try closing and opening the Instagram app.
      • If the issue still persists, check with users in your area and see if Instagram will release an update. You can report a problem depending on the situation.

Fixing Instagram Message Sending Problem

1. Refresh DM Page:

If the message is not sent successfully it may simply mean that the DM page has not been refreshed. Return to the DMs tab and refresh the page by scrolling down. After refreshing and checking the message, open the chat. Most likely the message will be visible again.

2. Check Your Internet:

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A stable and reliable internet connection is required for the proper functioning of the Instagram app, including its messaging features. If your internet connection is slow or unreliable, you may not be able to retrieve messages. Here's what you can do:

  • Make sure you're connected to a reliable Wi-Fi network or have a good cellular data connection.
  • Try using other internet-connected apps or websites to see if the problem is specific to Instagram or a general connection issue.
  • If the problem persists, try restarting your router or contacting your internet service provider (ISP).

3. Clear Cache Data:

Accumulated cache and data can cause problems on Instagram. To solve this problem, you can follow the steps below:

  • If you're on your Android phone:
    1. Press and hold the Instagram app icon.
    2. Tap the “i” icon or “App Info”.
    3. On the page that appears, click “Storage & Cache,” “Manage Storage,” or “Clear Data.”
    4. Tap on “Clear Cache” to clear accumulated cache and data from Instagram.
  • If you have an iOS device:
    1. Follow Settings > General > iPhone Storage > Instagram.
    2. Tap “Dump App”.

Cancel Message Sent from Instagram Website

If you want to cancel a message you sent using Instagram via a browser, you can follow the steps below:

  1. Open a web browser and type “” in the address bar to go to the Instagram website.
  2. Enter your username and password to log in to your account.
  3. Go to the chat window to find the message you want to cancel.
  4. Once you find the message, click or hover over the three-dot icon right next to that message.
  5. Select “Undo Send” from the menu that opens and confirm. The message will be removed from both sides.

You can cancel a message sent from the Instagram website by following these steps.

Other Troubleshooting Steps

You can try these additional tips to solve the problems you encounter on Instagram:

  1. Log Out and Log In:Open the Instagram application, open your profile by clicking on your profile icon. Tap the burger menu or three-line icon. Then, select “Settings & Privacy.” Scroll down and tap “Sign out”. Restart the app and try signing in again.
  2. Uninstall and Reinstall the App:Uninstall or delete the Instagram app from your phone. Once you're done, open the Play Store (Android) or App Store (iOS), search for Instagram, and tap the “Install” button to reinstall.
  3. Download Instagram Lite (Android):If you are using Android, open the Google Play Store and search for “Instagram Lite”. Tap the “Install” button to download the lite version of Instagram.
  4. Verify Date and Time:Check your phone's date and time settings and make sure they are correct. Try setting the date and time automatically and save the settings.
  5. Wait:If you are experiencing an issue with Instagram, you can visit an outage detector website and check Instagram's server status. If Instagram's servers are down, it may mean that the problem is caused by the server and may be resolved within a few hours. In this case, wait for a while and then try again.

Log Out and Log In Again to Instagram App

  1. Open the Instagram app on your phone.
  2. Tap your profile icon in the bottom right corner.
  3. Select the three horizontal lines in the upper right corner and select “Settings”.
  4. Scroll down the Settings page and tap “Sign Out”.
  5. Select “Not now” when prompted.
  6. Close the Instagram app completely and then open it again.
  7. Log in to your account, so have your Instagram login information handy.

Uninstall and Reinstall Instagram from Your Phone

  1. If logging out does not solve your problem, uninstall the Instagram app from your phone.

For Android:

  • Open your phone's app drawer.
  • Find the Instagram app and tap on it.
  • Uninstall the app by selecting “Uninstall” or “Delete”.

For iPhone:

  • Tap and hold the Instagram app on your home screen.
  • Select the “X” icon in the upper left corner of the app.
  • Delete the application by selecting the “Delete” option.
  1. After uninstalling the Instagram app, go to Play Store (Android) or App Store (iPhone).
  2. Search for the Instagram app again and tap the “Install” or “Download” button.
  3. Once the app is installed, log in to your account again.

Change Your Account Type for Instagram Message Sending Error

We use account type change from time to time to address many problems. Changing type means changing your account to business. You can do this from the application settings. After trying it you will get it back to the personal account which is normal usage.

This suggestion is very useful for meaningless problems related to the account or the system.

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