Samsung Phone Turned Off and Doesn't Turn On

The problem of Samsung not turning on is experienced from time to time due to malfunctions on the hardware side and sometimes due to negativities in the software part.

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Most of the complaints about the Samsung phone shutting down and not turning on are due to the battery. It does not open due to rare software problems. Of course, hardware failures should also be taken into consideration.

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Follow the steps below to resolve the mentioned issues on your phone:

  • Analyze whether it is hardware or software. After trying it with your own charger and cable, try it with another cable and adapter.
  • Is there any movement on the screen? If so, check if it is general or in certain areas of the screen.
  • Does it shut down immediately after opening? Battery is the first option that comes to our mind.
  • Check the on/off button. See if it works or hangs.
  • Check if you can perform a hard reset (try while charging)

Samsung Phone Turned Off and Won't Turn On Control

  1. Power Button Check: First, press and hold your phone's power button for about 5-7 seconds. This simple step can sometimes restart the phone.
  2. Check Charging Equipment: Make sure your charger and cable are intact.
    • Check whether these equipment works by testing them on another device.
    • Make sure the cable is fully connected to the charger and your phone.
    • Make sure there is no dust or dirt accumulated in the charging port of the phone.
    • Verify that the outlet you are using is active. You can test this by plugging a lamp or other electrical appliance into the socket.
    • Make sure that the phone case or other accessories do not block the phone's sensors or press the buttons.
  3. Check Battery Status: Connect your phone to a wall outlet with a reliable charger and cable, wait a few minutes.
    • If a battery icon appears on your screen, this indicates that your phone is charging and it can turn on shortly.
    • If a red light is blinking, it means your battery is completely discharged. Since there is not enough energy to turn on the phone, you should charge it for at least 30 minutes.
    • If no indicator appears, you should consider that the problem may be related to your screen.
  4. Troubleshooting Screen Problems:
    • Press and hold the power button for about 30 seconds.
    • Wait about 2 minutes.
    • Check if your phone is ringing by calling it from another device or locate it using the “Find My Device” feature.
    • If your phone rings, you confirm that there is a problem with the screen. In this case, you can consult an expert on how to solve screen problems. If it doesn't ring, you may need to resort to more comprehensive solutions.
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Samsung phone shut down and won't turn on

Samsung Shut Down and Doesn't Turn On Problem

You can follow the steps below to check the Samsung not turning on problem:

  1. Charge the Phone: Considering that your phone's battery may be completely dead, charge your device with a charging cable. Leave the device charging for at least 15-20 minutes. During this time, your phone's battery icon or charging indicator may start to appear.
  2. Starting in Safe Mode: By starting your phone in Safe Mode, you can check if third-party apps are causing your device not turning on issue. For this you can follow these steps:
    • Turn off your phone completely.
    • While holding the phone's power button, press and hold the volume down button when the Samsung logo appears.
    • When the phone turns on, you will see “Safe Mode” in the lower left corner of the screen. Try your device in this mode. If you are not having problems, you can try to identify the application that is causing the problem.
  3. Soft Reset: Try restarting the phone by pressing and holding your phone's power and volume up buttons together for about 10 seconds. This may fix some temporary problems.
  4. Hard Reset: If other methods don't work, you can try hard resetting your phone. This process may delete data on your device, so it's important to make backups. Hard reset steps may vary depending on your device model, general steps may be:
    • Turn off your device.
    • While holding down the volume up button, press and hold the power button.
    • Release both buttons when the Samsung logo appears.
    • When the menu screen appears, select “Wipe data/factory reset” using the volume down button and confirm with the power button.
    • Then select “Yes” and confirm with the power button again.
    • When the process is completed, select “Reboot system now” and reboot with the power button.
  5. Starting in Recovery Mode: It is possible to put your phone in recovery mode and perform further diagnostics and repairs. You can follow the “Restarting in Recovery Mode” steps we provided above.
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Samsung phone shut down and won't turn on solution

Android Phone Turned Off and Won't Turn On Review

Android phones have become an indispensable part of our daily lives. However, from time to time, you may encounter the problem of your phone suddenly shutting down at an unexpected moment. This may both hinder your use and cause anxiety. Fortunately, if your Android phone suddenly shuts down, there are usually solutions.

Why Does Android Phone Turn Off Suddenly?

The problem of Android phones suddenly turning off may be caused by several different reasons:

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  1. Check for Battery Problems: If your phone's battery capacity is low or there is a problem with the battery, the phone may suddenly turn off.
  2. Check for Software Problems: When your phone experiences software errors or crashes, your phone may turn off automatically.
  3. Check for Heating Issues: When your phone overheats, it may automatically shut down for safety reasons.
  4. Investigate App Issues: If a particular app is malfunctioning, it may cause your phone to shut down.

What Should You Do When Your Android Phone Turns Off Suddenly?

  1. Check the Battery: Make sure your phone's battery has sufficient charge. If your battery is low, this is the reason why your phone suddenly turns off. Charge your phone and then try turning it on again.
  2. Update Software: If the software on your phone is out of date, this may cause the problem. Check for updates by going to Settings > Software Update and install any updates if available.
  3. Temperature Control is a Major Issue: If you think your phone is overheating, let it cool down for a while. Be careful not to leave your phone in sunlight or extremely hot places.
  4. Try in Safe Mode: By starting your phone in safe mode, you can check if third-party apps are causing the problem. To go into Safe Mode, you usually need to press and hold the power button and choose from the options.
  5. Reset to Factory Settings: If you suspect software problems, you may consider restoring your phone to factory settings. However, remember that this process will delete all your data. That's why it's important to make backups beforehand.
  6. Technical Support: If your phone is still experiencing problems after trying the steps above, you may want to consider getting professional technical support. Calling the manufacturer support line or visiting an authorized service may be a good step.

The problem of your Android phone suddenly turning off is a problem that can be solved. By following the steps above, you can ensure that your phone works smoothly. If the problem persists, getting help from a professional may be the best option.

Here are the necessary steps for the Samsung phone turned off and cannot turn on error. If your device has a warranty, we recommend that you contact the authorized service.

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