Error: Could not get time information from Tivibu server

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Have you encountered an error stating that server time information could not be obtained on Tivibu home or Tivibu web? This is not a malfunction. Errors that occur while opening or running the Tivibu application should be analyzed carefully.

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Tivibu is Türktelekom's digital broadcasting platform. The most common error in Tivibu is "Could not get time information from Tivibu server." It's a mistake. There are a few solutions to solve this problem. It is known that this error generally occurs due to modem or setupbox connection problems, situations where the modem cannot receive 10-way IP, or problems that occur during recognition if a new connection is made.

Error time information could not be obtained during the new Tivibu connection

Tivibu clock error! If this error occurs during the new connection, first cut off the power of the modem and setupbox and wait for half a minute. In the meantime, the Tivubu call center should be called. The required definitions should be checked with the call center. If there is a problem with any definition, the definition process must be done. After the definition process is completed, the modem must be turned on first. It is checked whether the modem receives IP and Tivibu 10 IP. If the 10 number IP is not received, the call center should be contacted again. If 10 threads are being purchased, setupbox must be opened. If the problem persists, a request for repair or replacement of the device should be made.

Error: Could not get time information from Tivibu server

Time problem in current Tivibu connection

If this error occurs in the current connection, first cut off the power of the modem and setupbox and wait for 20 seconds. First, the modem is turned on and checked whether it receives 10 IP addresses. If it is not receiving it, you should call Tivibu call center and create a fault report. If it does, open the setupbox and check whether the problem persists. If the problem persists, repair or replacement of the device should be requested.

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To avoid problems such as Tivibu freezing or crashing, the internet connection speed must be high. Although some operators are fast, such problems may still occur. The reason is the intense use of the base station.

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