VPN Not Connecting Error on Phone: 8 Reasons and Solutions

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VPN can be a valuable tool to overcome internet restrictions and access safe internet content. However, lately there has been a problem of VPN not connecting. Occasionally, problems such as connection or server errors occur during attempts. In this article, we will examine some of the common causes of VPN not connecting issues and offer potential solutions to fix them.

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We will talk about some practical tips to help you troubleshoot the problem, whether it is related to your device, network connection or VPN service provider. However, there are currently some restrictions in Turkey that restrict the use of VPNs. Many VPN apps are blocked or experience speed issues. We will list our recommendations to fix VPN connection problems.

VPN Not Connecting on Phone Causes of Possible Problems

There may be several reasons why a VPN may fail to connect:

  1. Problems with Internet Network and Connection: Poor internet connections or intermittent dropout issues will prevent the VPN service from connecting.
  2. Virus Software or Firewall Problem:Firewall or virus software on networks or devices may stop or disrupt VPN traffic.
  3. VPN Service Server Problems: The VPN server and software may be down due to maintenance or technical problems may occur.
  4. Incorrect Login Credentials: Entering incorrect login credentials or expired passwords may prevent the VPN from connecting.
  5. Legacy VPN Client Software: Incompatible or outdated VPN client software causes problems with connections.
  6. Location Based Restrictions: In some countries, governments may ban VPN service. Networks may be restricted or slowed down for VPN use.
  7. Suspicious Situations:If the place where you get your VPN service notices suspicious circumstances in your account, it may cause problems with your access for a while. (Incorrect password attempts, multiple uses, commercial use, simultaneous login attempts from different regions, etc.)
  8. Problems Appearing in Your Account:The payment date arrives or there is a problem after making the payment. Apart from this, if there are missing fields in your account, fill in the missing fields and verify.

Common Reasons Why VPN Connection Keeps Dropping

The most common factors that cause VPN connections to constantly drop can be:

  1. VPN Applications Not Up to Date: If VPN applications are not up-to-date, it may cause compatibility and security problems.
  2. Unreliable VPN Provider: An unsafe or poor quality VPN provider will cause constant service interruptions.
  3. Device Reaches VPN Support Limit: Connection restrictions are applied when the limit of the number of VPNs supported by the device is reached.
  4. ISP Blocking VPN Traffic: If the Internet Service Provider restricts VPN traffic, connection drops are possible.
  5. Overcrowded Servers: If many users are using the same servers, it will affect your connection. We encountered this situation directly.
  6. Battery Optimization Settings Breaking VPN: Modes on the battery saving side affect the VPN connection, These settings need to be checked and corrected.
  7. Incorrect Login Information: Incorrect login information may block the VPN connection.
  8. Firewalls That Block VPN: Firewalls more or less block VPN traffic and cause problems with connections.
  9. Location Based Restrictions: Some regions have policies that restrict VPN use. This happens constantly or for a while.
  10. Poor Internet Connection Problem: Insufficient internet connections will cause the VPN connection to constantly disconnect.
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VPN not connecting problems

Slow VPN Connection Problem

Have you noticed any delays in loading websites or streaming when using a VPN? There may be many reasons for this situation:

  1. Remote Servers: The distance between the user's device and the VPN server may affect the connection speed. The farther the distance, the higher the latency can be, which can cause the connection speed to slow down. Choosing a server closer to you can improve performance.
  2. Overcrowded Servers: Many users connecting to the same server at the same time can slow down your connection speed and reduce download or upload speeds. Choosing another server or choosing a VPN provider with a wide server selection can solve this problem.
  3. Encryption and Decryption Procedures: The encryption used by the VPN service can affect connection speed, especially if it is at a high level.
  4. Torrenting Usage: Bandwidth-intensive activities such as torrenting can significantly reduce speeds. To solve this situation, choosing torrent-focused VPNs can provide better performance.

VPN Protocol Connection Error

VPN protocols create VPN tunnels to exchange data securely. As mentioned before, different types of protocols exist and therefore have different technical features and problems. If your VPN protocol is not working, you can try the following fixes:

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  1. Ensure Correct Protocol Configuration: Incorrect protocol configuration may cause connection errors. Make sure you choose the correct VPN protocol for your device and configure it correctly in VPN settings.
  2. Update VPN Client: VPN clients may cause connection errors. Update or reinstall the VPN client to fix the problem.
  3. Check Your Firewall or Antivirus Software Settings: Firewalls or antivirus software may block VPN protocols. Disable them or whitelist the VPN app to fix the problem. Alternatively, you can avoid conflicts by choosing the best antivirus software with VPN.
  4. Contact Your Provider: VPN server outage may cause connection error. Contact your VPN provider for support or try connecting to a different server.

VPN Not Connecting to Server

Have you encountered the rejection issue when trying to connect to a particular VPN server? Not connecting to a server can be a frustrating situation to deal with. An overloaded server, wrong VPN protocol, a blocked port, and many more common reasons can trigger this issue.

If the VPN is not connecting to the server, here are workarounds you can try:

  1. Make sure your VPN software is up to date and the server you're trying to connect to is up and running. If you are using a public Wi-Fi network, check if there are any restrictions on VPN use.
  2. Choose another server. Some server locations may be more popular than others and therefore overcrowded. Always opt for a VPN provider with a large fleet of servers and try switching them if that doesn't work.
  3. Make sure your firewall is not blocking VPN connections. If you are in this situation, try disabling such software or adjusting the settings to allow VPN traffic.
  4. Choose another VPN protocol. Sometimes a particular server or protocol may be experiencing technical issues or may be blocked by your ISP.
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VPN not connecting error on phone

VPN Not Connecting to WiFi Problem

There may be several reasons why you may not be able to connect to a VPN when using a Wi-Fi connection: network restrictions (some Wi-Fi networks, especially public ones, may have restrictions that prevent the use of a VPN), firewall settings (if the wifi network has a firewall enabled), a VPN if it is enabled. It may be blocking and more.

No VPN Network Error

Here are possible fixes when your VPN isn't connecting to Wi-Fi:

  1. İnternet Bağlantınızı Kontrol Edin: Make sure your wifi connection is connected and working properly. Try resetting your wifi router.
  2. Check Your VPN Settings: Make sure the VPN is set up correctly: correct server address, username and password for your VPN.
  3. Check Your Firewall Settings: Your firewall may be blocking the VPN connection. Try disabling your firewall temporarily and check if the VPN connects.
  4. Change VPN Protocols: Try changing the VPN protocol you use from WireGuard to OpenVPN, IKEv2 or L2TP.
  5. Cihazınızı Yeniden Başlatın: Try restarting your device and then connecting to the VPN again. If you need support to help you restore your connection, contact your ISP.

VPN Not Connecting With Mobile Data

Using a VPN on mobile data can cause similar problems because although data transmission works the same way as on wireless networks, it has a different mode of transmission: network restrictions, limited data, outdated software, and more.

If you have problems connecting to VPN with mobile data, you can try the following fix methods:

  1. Check the Stability of Your Mobile Data Connection: Check if your mobile data signal is strong enough to connect to VPN. Weak mobile data signal can cause VPN connection issues.
  2. Check If VPN App is Up to Date: Check if your VPN app is updated to the latest version. If not, updating the app may fix the problem.
  3. Try Turning Off Battery Saving Mode:Battery saver mode may prevent the VPN app from running in the background, which may cause connection issues.
  4. Reset Your Device's Network Settings: This is usually one of the frequently preferred options in VPN not connecting problems.
  5. Try Connecting to a Different VPN Server: In case the server you are trying to connect to is experiencing intermittent problems, switching to a different server will solve the problem. Some of the complaints about VPN not connecting are solved in this way.

VPN Not Connecting: VPN Connection Refused

The possible reasons for VPN connections to be rejected are quite long. A firewall that interferes with connections, problems with data consumption, or an unstable connection can cause many problems. For this, you can consider the following suggestions:

  1. Check Your Identity Information: If you experience access denial from time to time, check whether your username, password and domain user information are correct. You can revisit this in your VPN settings panel.
  2. Choose a VPN Provider That Offers Unlimited Data: Premium VPN providers usually provide unlimited data. In this way, you can ensure that your VPN connection is not interrupted without running out of data while torrenting or streaming. However, there are problems in Türkiye services these days. There are rumors that this situation is implemented by the state.
  3. Make Sure No More Than One VPN Client Is Working: If more than one VPN client is running on your computer or mobile device, other clients will interfere and cause problems with the connection. This is a kind of conflict situation. Restart your device/computer after disabling all open connections. You will now be accessible by your VPN client.

We hope you have found effective methods to fix the VPN not connecting error on the phone.

Our recommendation article:VPN Not Working

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