If the other person can’t hear you or you can’t hear them during a phone call on your iPhone, there are a few common reasons for this issue. Below, I’ve listed some potential causes and troubleshooting steps to resolve the problem.
iPhone No Sound Receiving Problem
- Check Your iPhone’s Volume Controls: First, check your iPhone’s physical volume controls. If the volume is low or muted, the other person may not be able to hear you.
- Clean the Speaker and Microphone: Over time, dust or dirt can accumulate in your phone’s speaker and microphone, potentially causing audio issues. You can use compressed air or a soft brush to clean them.
- Check Headphones or Bluetooth Devices: If you’re using headphones or Bluetooth devices, make sure to check their connections. Sometimes, iPhone audio may be directed to these devices, leading to sound issues.
- Restart Your Phone: Rebooting your iPhone can help resolve minor software issues that might be affecting audio communication.
- Review Noise Cancellation Settings: If you have “Noise Cancellation” settings enabled on your iPhone, this feature may suppress some sounds. Try disabling it through the settings.
- Check for Software Updates: Ensure that your iPhone’s iOS version is up to date. If it’s not, check for and install the latest updates via the Settings app.
- Verify the Other Person’s Device: If the problem occurs only with a specific person, ask them to check their device for any issues. They might need to update their software or make adjustments.
- Confirm Your Network Connection: Insufficient internet or cellular data connectivity can lead to audio issues during calls. Make sure you have a strong and stable connection.
- Reset iPhone to Factory Settings: If none of the above steps resolve the issue, you can try resetting your iPhone to factory settings. Before doing this, be sure to back up your data.
Please note that resetting to factory settings should be considered a last resort, as it will erase all your data and settings. If the problem persists, you can follow the steps to perform a factory reset.
Always start with the simpler troubleshooting steps and work your way towards more advanced options. If the issue continues, consider reaching out to Apple Support or visiting an Apple Store for further assistance.
iPhone Microphone Issues and Solutions
Experiencing microphone problems on your iPhone can negatively affect your calls and voice recordings. In this article, we will explore some steps to identify and troubleshoot iPhone microphone issues.
- Clean the Microphone: Dust, dirt, or foreign objects around the microphone can obstruct sound transmission. Use a soft brush or an air blower to do some cleaning. Carefully clean the areas around the microphone.
- Restart Your Phone: Some microphone issues might be software-related. Restart your phone to potentially address such issues.
- Check Headphone Connections: If you’re using headphones or an adapter, ensure that they are not obstructing your microphone. Confirm that your headphones or adapter are compatible with your device.
- Try Using Speaker Mode: Some users prefer to use “Speaker Mode” when making calls or recording voice. This mode may help the microphone function better.
- Verify Sound Settings: Check the sound settings on your iPhone. Navigate to “Sounds & Haptics” in the Settings app and review the “Microphone” settings. You can adjust sound levels and microphone settings here.
- Update iOS: Make sure your iPhone is running the latest version of iOS. If it’s not, check for updates through the Settings app and install them.
- Test Your Microphone: To check if your microphone is functioning, try recording some audio using voice recording apps. This can help determine if there’s a physical issue with your microphone.
- Check Accessibility Settings: Accessibility settings can restrict microphone usage. Go to the “Accessibility” section in Settings and review the “Microphone Access” options.
- Factory Reset Your iPhone: If none of the above steps resolve your issue, you can consider performing a factory reset on your iPhone. However, remember to back up your data before doing this.
Please note that a factory reset should be the last resort as it will erase all your data and settings. If the problem persists, consider reaching out to Apple Support or visiting an Apple Store for further assistance.
Hardware Malfunction: Recognizing iPhone Microphone Issues
Issues related to the microphone hardware of your iPhone can impact your calls, voice messages, and audio recordings. In this article, we will discuss how to identify and address iPhone microphone hardware problems.
- Symptoms of a Malfunction: A microphone hardware problem can manifest in various ways, including:
- The other party not hearing you during calls.
- Voice not being recorded during voice notes.
- Sound not being recorded during video recordings.
- Even in speaker mode, the other party can’t hear you.
- Inspect Your Device: Start by visually inspecting your device, checking for any physical damage or obstructions around the microphone holes. If there’s physical damage, you may need to consult a professional technician.
- Cleaning: Keep in mind that dust or dirt may accumulate around the microphone holes, causing issues. Try using an air blower or a soft brush to clean the microphones.
- Test the Microphone: To determine if your microphone hardware is functioning properly, consider performing a microphone test. Use a voice recording app to create a sound recording. If the recording is made without issues, your microphone might be functioning.
- Check for Updates: Ensure your iOS operating system is up to date. Visit the “General” section in the Settings app and check for software updates.
- Review Accessibility Settings: Accessibility settings can restrict microphone usage. Visit the “Accessibility” section in Settings and review the “Microphone Access” options.
- Microphone Hardware Replacement: If the above steps don’t resolve the problem, it may be necessary to replace the microphone hardware. To do this, you’ll need to seek assistance from a professional technical service.
Microphone hardware malfunctions often occur due to physical damage or excessive use. If your iPhone’s microphone is not functioning correctly, seeking professional technical assistance is the best course of action. Technical service can help repair or replace your microphone.
iPhone No Sound Issue: Our Recommendations
The microphone of your iPhone might be damaged. Could there have been water damage? Liquid contact can happen in various settings, such as when eating or drinking. Sometimes it occurs due to talking on the phone in the rain. Even minimal exposure to water can have gradual effects.
- The phone might have been damaged due to a fall.
- Have you accidentally muted the sound?
- Try calling from other lines.
- Attempt to call other carriers.
- Temporary software issues might be present. Try turning the device off and on.
- There might be a persistent software error. Perform a clean software installation.
- If there are other problems besides the sound issue, there might not be enough storage on the device, or some apps might be causing trouble.
- There could be a network issue in your area.
- Inadequate cell tower coverage at your location could cause problems. Try adjusting network settings.
- The issue might be due to problems with LTE (4.5G) reception. Try switching to 3G. We’ve encountered this issue three to four times. You can still use 4.5G for internet, but 3G might be preferable for phone calls. We’ve tried to explain this in the visual below.
- iPhone no sound issue
- iPhone no sound going to the other party error
In newer iPhone models, we haven’t encountered the issue of no sound going to the other party very often. When it first came out, after restarting the device, we changed some sections in network settings. In the cellular settings, switch LTE to data only.
To troubleshoot with software:
- First, take backups of important data.
- Test by resetting to factory settings.
- If the problem persists, restore the device to a clean iOS installation using iTunes on a computer.
- If the issue still continues, you’ll either have to manage with headphones or replace the microphone.
These are the steps to address the iPhone no sound going to the other party issue.