WhatsApp camera not working: You will find the answer to the question of what to do if the WhatsApp video call camera is not opening or the camera is not working during a video call with this article.
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Camera Access Permission: WhatsApp requires access to the camera to make video calls. If permission is not granted, you may experience issues with video calls. To check permissions:
iOS: Go to Settings > WhatsApp > Enable Camera and Permissions.
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Android: Go to Settings > Apps > WhatsApp > Permissions > Enable Camera and Permissions.
Internet Connection: A sufficient and stable internet connection is necessary for video calls. A weak connection can reduce call quality. To improve your connection, consider using Wi-Fi or finding a stronger cellular signal.
Background Running Apps: Other apps running in the background can affect WhatsApp’s performance. Try closing background apps while making video calls.
WhatsApp Update Issues: It’s important to use the latest version of WhatsApp. If an update is needed, you can update the app through the official app store.
Cache Issues: Occasionally, corrupted cache files can lead to app issues. You may consider clearing the WhatsApp cache to resolve problems.
Camera Problems: Hardware or driver issues related to your device’s camera can impact video call performance. In such cases, you may need to check or update your device’s camera.
WhatsApp Outages: Outages on WhatsApp servers can cause issues with video calls. In such cases, waiting may be the only option.
WhatsApp Video Call Camera Not Opening Issue
The WhatsApp video call camera not opening issue can be related to the device being used as well as the installed applications or permissions. For example, a running application or system that is using the camera can cause this problem. There might also be conflicts between apps. It’s essential to investigate applications that might be causing multiple camera usage.
Check Camera Permissions (WhatsApp Camera Not Working)
To allow WhatsApp to use the camera and microphone on iOS and Android devices, you need to grant permission. Here are the steps to adjust these permissions:
For iOS (iPhone):
Open the “Settings” app on your iPhone.
Scroll down on the Settings screen and find “WhatsApp.”
Tap the button next to “Camera” (turn it on) to allow WhatsApp to use the camera.
Similarly, tap the button next to “Microphone” (turn it on) to allow WhatsApp to use the microphone.
By following these steps, you will enable WhatsApp’s camera and microphone access permissions.
For Android:
Open the “Settings” app on your Android phone.
Find and select “Apps” or “Apps and Permissions.”
Touch “App Manager” or “App Info.”
Scroll down and find “WhatsApp,” then select it.
Tap on “Permissions” or “App Permissions.”
Find the “Camera” option and select “Allow” to grant access.
Similarly, find the “Microphone” option and select “Allow” to grant access.
By following these steps, you will enable WhatsApp’s camera and microphone access permissions.
Enabling the camera and microphone is crucial for making successful video and voice calls via WhatsApp.
Insufficient Internet Connection (WhatsApp Camera Not Working)
The WhatsApp video call camera not opening or camera not working issue can sometimes be due to an insufficient internet connection, causing the screen to remain black. As a test, we recommend switching to different connections. If you are using a VPN, try disabling it. If you are not using a VPN, try using one.
Please note that VPN usage can also affect the quality of your internet connection and, in turn, impact WhatsApp video calls.
Application Version Conflict or Being Outdated
Sometimes, issues with apps can occur when your phone’s operating system version is insufficient or when the app itself is too outdated.
WhatsApp Video Call Camera Not Opening Application Conflicts
Properly closing conflicting apps running in the background can be essential to resolve WhatsApp video call problems. Here are the steps to close conflicting apps on iOS and Android devices:
For iOS (iPhone):
Return to the home screen or app switcher by swiping up from the bottom of the screen or swiping up from the bottom edge (for iPhone X and later models) while in any app.
You’ll see cards of apps that are running in the background. Swipe the card of the conflicting app upward to close it.
For Android:
On your Android phone, swipe up from the bottom of the screen to access the “App Switcher” while in any app (the buttons or gestures may vary on some phones).
You’ll see cards of apps running in the background. Swipe the card of the conflicting app to the right or left to close it, or tap on the app and select “Close” or “Stop” to shut it down.
Low Battery or Power Saving Mode
Features like low battery or power-saving mode can affect WhatsApp video calls. Additionally, enabling airplane mode can disrupt your internet connection and hinder video calls. Therefore, to address these issues, you can follow these steps:
Disabling Low Battery/Power Saving Mode:
Open your phone’s settings menu.
Navigate to “Battery” or “Power.”
Disable battery-saving features like low battery or power-saving mode. The menu options may vary depending on your device, so the steps might be different.
Enabling and Disabling Airplane Mode:
Access your phone’s notification bar or settings menu.
Find the “Airplane Mode” option and either turn it off (if it’s on) or turn it on (if it’s off). Enabling airplane mode will disconnect all radio communication on your device, which can lead to a loss of internet connection.
Battery-saving modes and airplane mode are features that can negatively impact video calls.
WhatsApp Video Call Camera Not Opening Hardware Issue
It’s essential to check for hardware problems behind the failure of your mobile camera. Here are the steps you can take to diagnose and address such an issue:
Check the Camera App: Open your device’s camera app and try recording a video. If the camera app works smoothly, it indicates that there is no hardware problem.
Inspect Camera Covers: Some phones have camera covers or lens protectors that can cover or block the camera’s lens. Remove these covers and try the camera again. Opening or removing camera covers can help resolve the camera issue.
Test Camera Usage in Other Apps: Try using a different camera app to see if the problem is specific to WhatsApp or affects all camera usage. If the camera doesn’t work in other apps as well, it may indicate a hardware problem.
Seek Hardware Support: If the camera still doesn’t work after following the above steps, there may be a hardware issue with your device. In this case, you may need to contact the manufacturer of your device or seek assistance from a professional technician.
Hardware problems can involve issues with the physical components of your device and are typically not resolved through software fixes. Therefore, if your camera issue points to a hardware problem, seeking professional help is important.
